JOB DESCRIPTION – ICT Officer
Job Grade:
Department:
Health Department
Location
Coordination Office
Reports To:
PHC Director (for day to day activities); Technically to the ICT officer
Direct Reports:
Overall Job Purpose
The ICT Specialist administers and organizes ICT systems and services in the project. S/he assists the project manager in designing and installing ICT infrastructure, in developing ICT solutions and in providing support to users of ICT devices.
Roles and Responsibilities of this Position
Ensures all ICT infrastructure is functional
Ensures ICT inventory is updated regularly and maintains adequate stock levels
Drafts and updates technical documentation and SOP for IT infrastructure
Ensures that ICT policies and procedures are implemented and followed; trains users (medical staff, managers, technicians, etc.) on this
Briefs, advises and trains end-users on the technical use of ALMANACH, EWARN, DHIS2, Nutrition, Imprest; organizes a helpdesk for end users
Analyzes requirements for further development of applications’ functionality, user interface, data visualization and interoperability with other relevant information systems
Analyzes access requirements for various user profiles and manages access
Sets requirements for mobile devices (tablets, smartphones, etc.)
Ensures backup of data
Minimum Requirements:
· Bachelor’s degree or equivalent in IT, electronics, computer science or similar field; qualifications in health data management is a strong asset
· Minimum 3 years’ experience in a similar position working in health-related projects
· Familiarity with Clinical Decision Support Systems (CDSS), their operation and handling
· Good knowledge of Health Management Information System (HMIS), ideally including DHIS2
· Experience in documenting required bug fixes and application’s enhancements
· Basic understanding of data protection and information security
· Experience in customers IT support and troubleshooting
· Experience in preparing and following Standard Operating Procedures
· Fluent written and spoken command of English and Somali
Competencies:
Demonstrating consistency in upholding integrity and ethics
Demonstrated knowledge and commitment to the fundamental principles of the Red Cross and Red Crescent Movement
Team leader with demonstrated mentoring and coaching skills
Effective communications and interpersonal skills
Proficiency in computer office packages word, excel, power point
Demonstrate openness to change & ability to manage complexities
Demonstrated conflict resolution skills and ability to manage intergroup dynamics and mediate conflicting interests
Excellent writing skills, analytical capacity to synthesize project outputs and findings for the preparation of quality program reports
Maturity & confidence in dealing with senior and high-ranking officials Remain calm, in control and good humored even under pressure
Respond positively to critical feedback and differing points of views.
Language Requirement:
Demonstrate proficiency in Somali and English languages
Qualified candidates are invited to send their updated CV, cover letter, and copy of their certificates to:srcshrm@gmail.com
Deadline for Applications: 18/ 12/ 2019
SOURCE: ICT Officer -Mogadishu
